ETourism Case Studies: Management and Marketing Issues

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Roman Egger, Dimitrios Buhalis
Routledge, 2008 - 463 頁
eTourism Case Studies bridges the gap in contemporary literature by carefully examining marketing and management issues of many international companies that have successfully implemented eTourism solutions.

Divided into six sections this book explores the newest developments in this field, introducing and discussing emerging trends, approaches, models and paradigms, providing visions for the future of eTourism and supporting discussion and elaboration with the help of thorough pedagogic aids.

With contributions from leading global experts both from the industry and academia, each case follows a rigid structure, with features such as bulleted summaries and review questions, as well as each section having its own thorough introduction and conclusion written by the editors, highlighting the key issues and theories.

This is the first book of its kind to bring together cases highlighting best practice and methods for exploiting ICT in the tourism industry, from international market leaders.

* Lastminute.com
* Amadeus
* VisitBritain,
* Enterprise Rent-a-car
* Lufthansa systems
 

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內容

Roman Egger and Dimitrios Buhalis
2
Hospitality Roman Egger Dimitrios Buhalis
5
Intermediaries Dimitrios Buhalis and Roman Egger
83
Destinations Dimitrios Buhalis and Roman Egger
175
Transportation Dimitrios Buhalis and Roman Egger
263
Information communication technology systems Roman Egger and Dimitrios Buhalis
327
Mobile systems Roman Egger and Dimitrios Buhalis
417
The eTourism Future Roman Egger Dimitrios Buhalis
459
Index
464
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