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Chapter 21

GENERAL INFORMATION

THE ARMY INFORMATION PROGRAM

The Army's information program may be thought of as having two principal ends. In part it is directed to the Army's own personnel ("troop information"). In part it serves the general public, Congress, and public agencies of all types.

TROOP INFORMATION; ITS MEANING AND NEED. One of the outstanding characteristics of the American soldier is that he wants to be told what it is all about. This is merely an intensification of a trait that penetrates our society. The normal inquisitive American is constantly looking for the answers to the national and community problems that confront him and affect his well-being. Through the medium of newspapers, radio and other organs of publicity he is used to getting answers; on the average, fairly correct and reasonable ones. This alert, constructive curiosity, which operates in his peacetime civilian life, becomes stronger when he joins the Army. Here, at a moment's notice, he may find himself in a situation where he must undergo discomfort, extreme fatigue, and physical danger. Naturally he wants to know why this is necessary. Also, assuming that it is necessary, he wants to be convinced that the authorities who demand his obedience understand their job, and that their actions and orders are based on some intelligent plan to which his own efforts and sacrifices will be a worthwhile contribution.

"Troop Information" is that aspect of military leadership which meets this demand, and thereby makes for intelligent, willing and effective service by all concerned. By the skillful use of

troop information the commander develops in the soldier an understanding of his role in the Army, and keeps him informed of events, conditions, policies, and official actions which affect him as an individual. To provide this orientation is a constant responsibility of leaders in every stage of training and combat. It requires the commander to know what information his men want or will want, and then to furnish itquickly, factually, and completely. In the absence of such factual answers from an authoritative source, the soldier is likely to accept any statement, explanation, or rumor which he happens to hear from any other source and which sounds plausible. This state of mind can destroy morale, promote disaffection, and-in extreme cases-provide a receptive atmosphere for deliberate subversion by hostile agencies. Fact, although not a complete answer to subversion, is a most powerful weapon against it.

Troop information in today's Army starts with the assumed existing foundation of moral values, patriotism, and good citizenship, which should be-and usually is provided for an American in childhood by his home, his church, and his school. It builds on this foundation; at the same time it seeks to correct, in each individual, any deficiencies in the foundation itself, and to develop his understanding of fundamental human rights and duties and of American principles and ideals.

The historical precedents for troop information span our entire military history. George Washington, in 1775, issued instructions "to impress upon

the mind of every man, from the first to the lowest, the importance of the cause, and what it is they are contending for." This was troop information. No successful American commander since that day has ignored its imperatives.

Sound troop information is especially important in a war which (1) involves grave national peril, and (2) must be fought primarily by a large "citizen army" rather than a small body of career professionals. Between 1783 and 1941 we fought only two such wars. In one, the Civil War, the questions at issue had been so long and so hotly discussed by the nation that both sides entered the conflict with fairly definite -if not always accurate-views on why it was their duty to fight. In World War I there was less preparation of public opinion; but the information and propaganda services of the Entente powers, plus American publicity sources, had pretty well convinced our people, by the spring of 1917, that we ought to come in. Nevertheless our troop information in that war had many weaknesses, which sometimes produced adverse effects on the troops.

With the approach of World War II a situation arose that had no exact precedent in our previous history. In mid1939 the Regular Army (which then included all landbased military aviation) numbered less than 190,000. Following the outbreak of the war in Europe our Administration came increasingly to believe that we must build up a powerful Army. The Presidential proclamation of a "state of limited emergency" was issued in September 1939; and in the next two years (to December 1941) the Active Army was expanded to 1,686,000 and put into intensive training. But while this was going on, it was politically necessary for the Administration to assure and reassure the nation that there would be no foreign war. Thus, a million and a half young Americans suddenly found their normal lives disrupted, and themselves subjected to a gruelling regime of physical and mental effort in an alien atmosphere, for reasons frequently beyond their comprehension.

The need for adequate troop information at such a time was dramatically

demonstrated in 1941 by the so-called "OHIO" movement-"Over the hill in October." Public uncertainty and reluctance to accept the imminent threat of war, and isolationist sentiment hostile to mobilization, were reflected in the attitude of the bewildered draftees, already receptive to criticism of anything military. In August 1941 "Life" magazine released a story on morale conditions in the Army which shocked the country. The report declared that 50 percent of the men in one division had announced that they would desert after their year's period of service was over. It concluded that "The most important single reason for the bad morale of this division appears to be national uncertainty. As far as the men can see. the Army has no goal." (Italics added.)

The "New York Times" called on an experienced reserve officer (Hilton H. Railey) to dig out the facts. His findings, which reinforced the "Life" article, were so grave in detail and implication that the "Times" withheld them from the public and sent them to the War Department. As a result of this and other reports, General Marshall issued a directive to the War Department Bureau of Public Relations to prepare informational lectures to acquaint the soldiers with the events which had compelled America to rearm. It was the beginning of the formal Army-wide orientation course of World War II. As an organized, systematic approach to informing the troops, it had tremendous effect throughout the war in crystallizing in the minds of soldiers an understanding of the ideals for which they fought.

With the outbreak of the Korean conflict we faced again the situation of a large number of American soldiers suddenly involved in an unexpected war, the meaning and need of which many of them did not grasp. Once more the absolute necessity for a clear understanding of the "Why" was grimly illustrated. Too many of those faced with capture lacked the faith in and understanding of their American heritage which was needed to sustain them through the hardships of imprisonment. In May of 1955 the Secretary of Defense appointed a Defense Advisory Committee on Prisoners of War to examine the

problems raised by the situation in Korea and recommend a course of action for the future. On 29 July 1955 the committee issued its report. It concluded that "Americans require a unified and purposeful standard of conduct for our prisoners of war backed up by a first class training program." The Committee's recommendations resulted in the adoption of the President's Code of Conduct for Members of the Armed Forces. Its standards may well serve as guidance for all Americans, whether in or out of uniform. As the committee stated, "The conscience and heart of all America are needed in the support of this Code, and the best training that can be provided in our homes, by our schools and churches, and by the Armed Forces will be required for all who undertake to live by this Code."

The Communist treatment of captives must be viewed as but another weapon in the worldwide war for the minds of men. In this struggle, American principles are far more than an heirloom heritage for showcase display. They are precepts which must be taught, understood, and practiced if they are to sustain in our soldiers the steadfast will to resist that supreme confidence, born of understanding and faith, which is so vital to victory. In the Army's view, American soldiers must understand those truths which every American ought to understand.

INFORMATION TO THE GENERAL PUBLIC. It is needless to dilate on the responsibility which rests on the Army to provide the American public, and agencies such as Congress, with the fullest information on Army policies, plans, and activities that can properly be given out. No government of a free nation can operate for the common good unless its people know what is going on; and in no field of government is this more true than in the military. American taxpayers contribute billions of dollars a year to the support of the Army; American families see their sons entering the Army by hundreds of thousands, and being sent to serve all over the world. They have the right to know, in whatever detail they desire, how their money is being spent and how their young men are being treated and utilized. They have the right to the

assurance, and to the factual proof, that the nation is being given the highest measure of national defense that money, skill, and devotion can provide.

On its side the Army has the right to present its case fully to the public; to explain the basis of its needs and recommendations; and to answer, in the open forum of a democracy, any hostile or uninformed criticisms that may be directed against it.

OFFICE, CHIEF OF INFORMATION. The program which meets the abovedescribed dual need, of furnishing information to our troops and to the general public, heads up to the Office of the Chief of Information, Department of the Army ("OCINFO").

Evolution of OCINFO. The issuance of formal press releases to newspaper correspondents originated in 1904 as a responsibility of The Adjutant General. In 1916 a member of the Secretary of War's immediate office was designated as Press Release Officer for the War Department. During World War I the public information function was formalized through establishment of a Public Relations Branch in G2 of the General Staff. It remained there until 1941, when the Bureau of Public Relations was created in the Office of the Secretary of War. This organizational reassignment emphasized the growing importance of the public information program and gave it impetus by providing top-management support.

Two other Army information agencies came into existence at about the same time. A troop information and education program was set up in 1940, first under The Adjutant General and later transferred to the Special Services Division. In 1944, due to its growing importance, this function was recognized as a command assignment and given separate status as the Information and Education Division of the War Department Special Staff. Also, during the war, there was created a Legislative and Liaison Division of the War Department Staff, whose informational activities were directed to Congress.

After the war it became evident that these three related activities needed coordination and common supervision. As a result there was created what is now known as the Office of the Chief of

Information. In 1946 the Army Information School was established to train Army personnel in the principles and techniques of public and troop information. In the ensuing years various changes were made, culminating, in 1956, in an OCINFO organization substantially as it exists today.

Relation of "Information" and "Education." For a few years these two Army activities headed up to a common agency. By 1956, however, experience had shown that it was better to separate them. It was recognized that, although troop information and troop education are both aimed toward the individual, they differ in objectives and methods; troop information being essentially an integral part of command, while troop education belongs within the G1 area of staff responsibility. Accordingly the latter was reassigned Army-wide as a G1 function; the former came under OCINFO.

OCINFO TODAY. The Chief of Information is a member of the Department of the Army Staff and is directly responsible to the Chief of Staff on all matters pertaining to public and troop information. There are four divisions in his office, as followsTroop Information Division. Public Information Division. Civil Liaison Division.

Plans, Policies, and Programs Division.

The first three divisions correspond to three basic operational information functions of equal importance. The fourth has the task of "setting the pace" for Army-wide information activities, and recommending policies, plans, and programs to the Chief of Information. In addition to the above, there is in OCINFO a Security Review Office.

Troop Information Division. It is the Chief of Information's agent in directing troop information policies and programs. It has four branches. Training and Publications Branch develops TI plans and directives; reviews and staffs TI materials prepared by OAFIE; publishes "Troop Topics" and "Officers' Call"; supervises TI films; reviews posters; monitors Army Service School TI instruction; and arranges for contract writers and artists for TI publications. Troop Radio and Television Branch produces the radio program "Army Hour"; supervises and provides

technical advice for radio and TV outlets of Armed Forces Radio and Television Service operated by DA; reviews and advises on AFRTS produced programs and equipment requirements for oversea areas. Army Newspaper Branch recommends policies for authorized Army newspapers and civilian enterprise publications; monitors review of papers and selects winners of the semiannual Army Newspaper Award; and publishes the "Army News Service." It maintains liaison with OAFIE on service newspapers and Armed Forces Press Service, and with the Pacific and European commands on "Stars and Stripes." Special News Service Branch publishes daily excerpts of news, editorials, and features from civilian papers; quotes from AP, UP, radio commentators, and selected TV programs; scans selected periodicals; publishes news summaries, spot news, weekly analyses of news relevant to DA, and related military subjects for key DA personnel; and sends daily news summaries to key oversea commands.

The "Army Information Digest" staff edits, rewrites or originates, and publishes this monthly magazine to provide information on Army trends and developments of professional concern. The Chief of the TI Division exercises operational control over the Digest.

Public Information Division. It advises the Chief of Information on all matters pertaining to public information. It has a News Feature Branch, a Radio-TV Branch, a Pictorial Branch, a Magazine and Book Branch, and a Coordinator of activities affecting the Secretary of the Army and the Chief of Information. It is in close touch with the branch offices in New York and Los Angeles, and with information offices of major Army commands. (For these, and the results achieved by them in cooperation with the Public Information Division, see below.)

Civil Liaison Division. Its primary task is the establishment and maintenance of good relations between the Army and the public. It supervises, coordinates, and directs the implementation of public information policies and programs concerned with the establishment of harmonious Army-civil relationships; recommends and executes in

formation programs that will earn public respect for the Army with industry and the community; maintains necessary liaison and coordination with appropriate staff agencies of the Department of Defense, the Departments of the Army, Navy, and Air Force, and those Army Commands charged with the responsibility for implementing the program; maintains a two-way flow of information between the Army and industry; and coordinates Army interest in the Joint Civilian Orientation Conference.

The Organizations and Industry Branch of the Division maintains contact with national organizations and associations, upon request of these groups or as directed by the Department of Defense. Its representatives participate in their meetings and attend their conventions. It supplies them with information on plans, programs, and policies of the Department of the Army. It assists in obtaining Army personnel for their conventions, for briefings, and for presenting speeches to groups and organizations, and in procuring literature, regulations, and directives. It obtains for them information on personnel of the Department of the Army, and on the proper channels for assistance in military problems. It is available to review industrial or business advertising with an Army theme; to maintain a flow of information between the Army and industry; to provide photographs and fact sheets showing use of a manufacturer's product; and to give other assistance on military matters as requested by industry and business.

The Community Relations Branch of the Division has the mission of developing, supervising, and coordinating public relations matters concerned with the establishment and maintenance of harmonious relationships between the U.S. Army and civilian communities. It prepared the first Army Regulation (36055) devoted exclusively to community relations. This regulation, which charges all installation commanders with the duty of planning and conducting active community relations programs, states: "Army community relations is that command function that appraises the attitudes of the civilian community toward the command as well as the attitudes of

the command toward the civilian community, and initiates programs of action to earn community respect and confidence."

Plans, Policies, and Programs Division. This agency develops and promulgates Department of the Army information policies; participates with other Department of the Army planning agencies in formulation of major plans and policies to ensure consideration of information implications; prepares information portions of mobilization, emergency war, and other related plans; maintains current OCINFO emergency plans; prepares original studies pertaining to information matters; represents the Chief of Information at conferences and on boards, committees, and councils; maintains liaison with the other Armed Services on information and field press censorship matters; assists in the preparation of Department of Defense directives and Office of Public Information guidances; supervises and coordinates the other publications concerning information, including review of Army Regulations, field press censorship, and general functions of OCINFO; plans for organization and establishment of press camps; supervises Army Information School matters of interest to the Chief of Information; advises the Chief of Information regarding information aspects of Department of the Army plans and policies; participates with Department of the Army planning agencies in the formulation of plans and policies for the preparation of Department of the Army Primary Programs, and of regulations pertaining to programming; prepares Joint Projects Program Documents; prepares Chief of Information portions of Department of the Army primary program documents; reviews regulations pertaining to Program Management; assists staff agencies in planning public information and troop information programs; develops, in coordination with primary program directors, annual DA information objectives; prepares information plans, with accompanying public information and troop information annexes and data sheets, in support of special nonscheduled information objectives; disseminates to the Public Information Division and to the Troop Infor

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